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Saved for Later

Menu Location: Products > Saved for Later

Last Updated: 2026-08-05


Overview

The Saved for Later page lists items that customers have moved out of their current order into their "saved for later" list, from the shopping cart's Save for Later button. It is a simple record list, not a report or dashboard: it shows one row per saved item with the customer, the product, and its status, and lets you edit or remove rows directly.

Primary Functions:

  • See what customers have moved from their order to "saved for later"
  • Look up whether a specific saved item was later moved back into an order
  • Manually correct or delete a saved-item record

Note: this is a different feature from Future Cart (Products > Future Cart Report), which tracks a separate shopping-list/guest-cart mechanism on its own future_cart table. Saved for Later and Future Cart are not interchangeable, though the customer-facing Future Cart ("Shop Anytime") cart page has its own Save for Later action (single item and bulk) that also writes rows into this same saved_for_later table, so entries here can originate from either cart.


Page Layout

The page is a standard record list/editor. Each row is one saved item, with these columns:

  • Timestamp - When the item was saved for later
  • Customer - The customer who saved it, linked to their customer detail page
  • Product - The product/menu item that was saved, linked to the product's edit page
  • Qty - Quantity the customer had saved
  • Deleted - Yes/No toggle; Yes means the saved item was removed (soft delete)
  • Movetoorder - Yes/No toggle; Yes means the item was moved into the customer's order

Rows are sorted newest first (by internal ID, descending). There is no search box, date filter, product/customer filter, or export button on this page.


Common Use Cases

Use Case 1: Check Whether a Saved Item Was Ever Ordered

Look up the customer's row(s) and check the Movetoorder column. "Yes" means the item was later added into an order; "No" with Deleted = "No" means it is still sitting in the customer's saved list.

Use Case 2: Clean Up a Stale or Duplicate Record

If a saved-item row needs to be removed (for example, a duplicate created by a glitch), toggle Deleted to Yes, or delete the row outright from the list.

Use Case 3: See What a Customer Currently Has Saved

Scan the list for rows matching that customer's name (there is no built-in filter, so this means visually scanning or using your browser's find-on-page) with Deleted = No and Movetoorder = No.


Troubleshooting

Can't Find a Customer's Saved Item

Check:

  1. Confirm the customer actually used Save for Later in their cart (not a different cart action)
  2. Rows are sorted newest first, sort/scroll accordingly since there is no search or filter
  3. Check whether Deleted is already Yes for that row, meaning it was removed

Row Shows Deleted or Moved to Order but Item Still Looks "Saved" to the Customer

The Deleted and Movetoorder flags on this page are the source of truth for admin purposes. If a customer says an item is missing from their saved list but the row here shows Deleted = No and Movetoorder = No, that is a support/bug question rather than a data question, check the item still exists on the menu it was saved from.


  • Customers (customers.php) - Customer management
  • Customer Detail (customer_info.php) - Customer detail page linked from the Customer column
  • Products (product_classifications_active.php) - Products being saved
  • Future Cart Report (future-cart-report.php) - A separate feature tracking future-cart/shopping-list activity, not the same data as this page

Quick Reference Card

Task Action/Location
View all saved items Default Saved for Later page (Products > Saved for Later)
See who saved an item Read the Customer column
Check if item was later ordered Movetoorder column: Yes/No
Remove a saved-item record Toggle Deleted to Yes, or delete the row
View the customer this item belongs to Click the customer's name in the Customer column

FAQs

Is "Saved for Later" the same as "Future Cart"?

No. They are two separate features backed by separate database tables (saved_for_later vs. future_cart) with their own pages. Future Cart activity is tracked on the separate Future Cart Report page.

Can customers see their saved items?

Yes, on the storefront cart page, where they can move an item into their order or remove it from the saved list.

How long are items saved?

Indefinitely, until the customer moves the item into an order (Movetoorder) or removes it, or an admin marks the row Deleted here.


Change Log

2026-08-05

  • Noted that the Future Cart ("Shop Anytime") cart page also has its own Save for Later action (single and bulk), writing rows into this same saved_for_later table

2026-07-27

  • Rewrote to match the actual page: a plain admin-edit list of the saved_for_later table (timestamp, customer, product, qty, deleted, movetoorder)
  • Removed invented filters, export, search, "days saved"/status fields, conversion analytics, campaign use cases, and a fake Permissions & Access matrix
  • Corrected the "Future Cart" conflation: Future Cart is a distinct feature/table, not another name for this page

End of Documentation

For additional help, contact your system administrator or Kiva Logic support.