Skip to content

Order Viewed

Menu Location: Customers > Last Cust Viewed > Order Viewed

Last Updated: 2026-07-24

Overview

Order Viewed is a navigation shortcut, not a log or report. Once you open a customer's account, the admin menu shows a "Last Cust Viewed" section with quick links back to that customer's records (Current Customer, Email History, Log History, and this "Order Viewed" link, plus SMS Messages if enabled). Clicking "Order Viewed" reopens the order detail page for the last order you were looking at for that customer, so you can jump back to where you left off without re-navigating from the customer or order list.

This link opens the same page documented in Order Detail (admin/orders/order-detail.md), just pre-loaded with the last customer and order you viewed. Everything about the fields, totals, and actions on that page lives in that doc; this page only covers the shortcut itself.

How It Works

  • The "Last Cust Viewed" menu section only appears after you've opened a customer's account this session.
  • Every time you open an order normally, the system remembers which customer and which order you were viewing.
  • Clicking "Order Viewed" reloads the order detail page using that remembered customer and order.
  • If no specific order has been remembered yet for that customer, the page falls back to that customer's most recent order instead.

This is a per-session convenience for whoever is logged into the admin, not a permanent record. It resets when your session ends, and it does not track or report on how customers use the site.

  • Order Detail (admin/orders/order-detail.md) - the page this shortcut opens
  • Customer Detail (admin/customers/customer-detail.md) - where "Last Cust Viewed" gets set

End of Documentation

For additional help, contact your system administrator or Kiva Logic support.